We value your connection with BelleThread. Whether you have a question about our products, need assistance with an order, or wish to provide feedback, our dedicated customer support team is here to help. Please find the most suitable way to reach us below.
Customer Support
For all general inquiries, order-related questions, or feedback, our support team is your primary point of contact. We strive to respond to all messages promptly.
Email: [email protected]
Typical Response Time: Within 24-48 hours on business days.
Corporate Office
For formal business correspondence, you may reach our headquarters at the following address:
BelleThread Inc.123 Fashion Avenue, Suite 450
New York, NY 10001
United States
How to Get the Best Help
To ensure we can assist you as efficiently as possible, please consider the following when contacting us:
- Order Inquiries: Please include your order number in the subject line or body of your email.
- Product Questions: Mention the product name and item code (if available) from the product page.
- Website Feedback: Let us know which page or feature you are referring to and the device/browser you were using.
Our operating hours are Monday through Friday, 9:00 AM to 6:00 PM EST, excluding major public holidays.
You might find an immediate answer to your question in our Frequently Asked Questions (FAQ) section, which covers common topics about sizing, shipping, returns, and care instructions.
Thank you for choosing BelleThread. We appreciate your interest in our collection of Tops, Dresses, Bottoms, Outerwear, Swimwear, and Accessories, and look forward to assisting you.